Post-Purchase Experience

Real-Time Live Tracking & Buyer Engagement

Transform shipment tracking into a brand-building channel. Provide live milestone updates, branded tracking pages, and multi-channel buyer alerts via SMS and WhatsApp.

Live Shipment Tracking
Tracking Status
100% Real-Time GPS
Buyer Updates
WhatsApp & SMS Alerts
100%
Milestone Accuracy
Custom
Domain URL Support
35%
Higher Repeat Orders
Single
Tracking API for All Carriers

Live Tracking & Post-Purchase Engine

Keep customers informed at every step while driving additional sales on your custom tracking page.

Branded Tracking Widget

Embed tracking search directly on your website domain with custom logo, brand colors, and product promotion banners.

Multi-Channel Buyer Alerts

Automated WhatsApp and SMS notifications sent on order dispatch, in-transit, out for delivery, and delivered stages.

SLA Delay Monitoring

Automated detection of delayed shipments so your support team can proactively contact carriers before buyers complain.

Visual Map View

Display visual location maps showing transit hubs and live courier movement progress.

Unified Tracking API

Query tracking status across all 15+ carrier partners using a single standardized REST API payload.

Customer Feedback & NPS

Collect post-delivery rating scores and customer reviews directly on the tracking completion page.

How Live Tracking Works

Automated post-purchase customer journey

1

Order Dispatched

Carrier scans package and generates AWB tracking number.

2

Instant Buyer SMS

Buyer receives branded tracking URL on WhatsApp & SMS.

3

Live Hub Updates

Milestone events update automatically in real-time.

4

Delivery Rating

Buyer confirms receipt and leaves delivery rating.

Upgrade Your Tracking Page Today

Keep customers informed, reduce "WHERE IS MY ORDER" support tickets by 60%, and boost repeat sales.